You have the unique option to open and check your parcel at your doorstep before making payment. This service is available for both Cash on Delivery and prepaid orders:

• Cash on Delivery: Open your package at your doorstep. If you’re not completely satisfied with the product, simply refuse the parcel on the spot.
• Prepaid Orders: If you are not happy with the product upon delivery, you can still return it right at your doorstep. Just contact our customer support, and we will process your refund within 24 to 48 hours.

This service is exclusive in Pakistan, ensuring that you receive the quality you expect without any upfront risk.

One Year of Hassle-Free Service We stand behind the quality of our products by offering an unbeatable 365-day return, replace, or refund policy. Should you need to return a product at any time during the year, please keep in mind the following conditions:

• Eligibility: The product must be unused, undamaged, and returned in its original packaging or box.
• Process: Once you contact our customer support, our team will guide you through the return process. After your product is received at our warehouse and its condition is verified, we will either refund your amount or replace the product with one of your choice.

If you receive a damaged product, please contact our customer support within 24 hours of delivery. When reaching out, include the following details:

• Clear pictures of the damaged product
• Your order number
• A picture of the parcel slip

Complaints made after 24 hours cannot be processed, so please act quickly to ensure a swift resolution.

Speed and Convenience We are partnered with well-known courier companies in Pakistan to offer you fast, safe, and secure shipping. Plus, enjoy free delivery on all purchases above PKR 5000, making your shopping experience even more rewarding.